Mesmer LLC ("Company," "We," "Us," or "Our"), doing business as SimClient AI ("DBA SimClient AI"), respects your privacy and is committed to protecting it through this Privacy Policy.
This Privacy Policy governs access to and use of our websites and mobile applications, including Mesmer: AI Hypnosis & Sleep and SimClient AI (collectively, the "Services" or "Apps"), as well as any content, functionality, and services offered, whether as a guest or registered user. The policy applies to information collected on the Services, and through email, text, or other electronic messages between you and Mesmer LLC.
Age Restrictions
The Services are not intended for persons under 18 years of age. The Company does not knowingly collect personal information from minors and will delete such information if discovered. Users under 18 should not provide information, register, or access the Services.
Information Collection
Mobile Apps: The Company does not collect personal information via the Apps unless explicitly stated during specific interactions such as account creation or purchases.
Website: The Company collects information both voluntarily provided and automatically gathered.
Voluntarily Provided Information
Users provide information through forms, contact submissions, surveys, search queries, comments, feedback, or product/service orders. This information supports delivery of requested services, performance improvement, and promotional communications.
Automatic Data Collection
The Website employs automatic data collection technologies, such as Google Analytics, to collect information about your equipment, browsing actions, and patterns. This includes location data, traffic patterns, communications data, computer type, internet connection, IP address, operating system, and browser type.
Cookies and Tracking Technologies
Our Website uses standard technologies called "cookies" and server logs to collect information about site usage. A cookie is a small text file, often containing an anonymous unique identifier, stored on your device.
The Company reserves the right to use technological equivalents of cookies, including social media pixels, to tailor advertising messages on social media platforms.
Third-Party Tracking: Third-party providers may use cookies, web beacons, or tracking technologies to collect information about online activities for interest-based advertising, which the Company does not control.
Email Communications
The Company retains email content, addresses, and responses with the same security protections as other communications. The Company commits to keeping email addresses confidential and will not disclose them except as outlined in the disclosure section.
The Company maintains compliance with the CAN-SPAM Act. All emails include sender identification, contact information, and unsubscribe instructions. Users may opt out by clicking unsubscribe links or contacting info@simclient.ai.
Data Usage
Information is used to present the Services, provide offers, fulfill contracts, administer customer service, and display tailored advertisements based on user characteristics and interests.
The Company may share information with third parties for commission-based product/service offerings if users opt in.
Information Disclosure
The Company does not sell, rent, lease, or transfer information except to:
- Subsidiaries, affiliates, or service providers
- Third parties enforcing Terms of Use or agreements
- Successors during business transitions
- Entities legally compelled by law or government, or when the Company believes in good faith that disclosure is necessary to protect legal rights
Security Measures
The Company uses commercially reasonable methods to secure information you provide and data we collect automatically, including standard security protocols and reputable third-party vendors.
Email is noted as insecure; sensitive information like credit card details is transmitted via Secure Sockets Layer (SSL) and never via email.
Policy Updates
Changes are posted on the policy page. Material changes are communicated via email and website notices. Users are responsible for maintaining current contact information and reviewing updates.
GDPR Rights (European Union Users)
EU residents have rights including:
- Retention until deletion request, data provider cessation, or cost-benefit analysis
- Access, rectification, or erasure rights
- Restrictions or objections to processing
- Data portability
- Consent withdrawal without affecting prior lawful processing
- Complaint filing with supervisory authorities
The Company collects only necessary information for contracts and does not mandate consent for unnecessary processing.
Contact Information
Mesmer LLC (doing business as SimClient AI)
Saint Charles, MO
Email: info@simclient.ai